Year at a glance 2008
Overview
- CR plans for 2006 – 2008 achieved across the portfolio
- amount of waste sent for recycling now greater than that sent to landfill
- successful programme of support for community projects at our shopping centres and in Covent Garden
- carbon footprint of our directly managed UK shopping centres used as foundation for influencing energy efficiencies in our properties
- travel plans for nine out of ten of our directly managed UK shopping centres completed
Stakeholders
- retailer handbooks distributed to all occupiers of our directly managed shopping centres with secure website for updating
- mystery shopper surveys at three shopping centres to establish quality of service provided
- postcode surveys to establish shoppers’ requirements at all 10 directly managed shopping centres
- 26 focus group sessions held at 6 of our directly managed UK shopping centres
- peak and off-peak shopper interviews at all 10 directly managed shopping centres
Sustainability and the environment
- 100% of UK development programme on brownfield land
- sustainability remains a key design factor for all new developments
- carbon footprint for UK Shopping Centres used as basis for
energy planning:
- majority of energy sourced from supplies exempt from Climate Change Levy
- 2% reduction in energy use from 2007 levels
- 63% waste reused through recycling or energy from waste
- travel plans published for 9 out of 10 centres
People
- good health and safety record 44 reportable incidents across our 10 directly managed UK shopping centres and other assets
- 39% of management is female
- 62% of total workforce is female
- 90% management retention rate
Community support
- estimated 50,000 people employed at our UK shopping centres
- partnerships with major organisations to deliver local initiatives
- 4510 hours of staff time spent on local community activities
- £1,075,000 community support provided by UK shopping centres
- £290,000 corporate charitable donations
External recognition
- FTSE4Good
- Dow Jones SRI
- Business in the Community – Top One Hundred Companies
- Environment Index sector leader - JSE (Johannesburg Stock Exchange) SRI Index
- Morley Sustainable Investment
- Sunday Times Best Green companies 2008 Awards
